Development and DeploymentThe following provides a description of the services available for the Design and Development lifecycle of the enterprise GIS and IT Program diagram shown under Professional Services.Service Descriptions:

The ArcGIS for Server Migration service provides customers support for migrating their current enterprise GIS operations from one version of software to another.  This service provides review of the current ArcGIS for Server environment and makes best practices recommendations for the migration. This includes ArcGIS for Server configuration as well as data source.

The ArcGIS for Server Assistance service will provide remote consulting support, including preparation time to assist a customer with ArcGIS for Server configuration. It is envisioned that the consulting support may include:

•    Review of existing ArcGIS server configuration.
•    Discuss workflows and data dependencies for ArcGIS Server services.
•    Best practices and methodology for utilizing ArcGIS Server.

Looking for support with Installing and configuring ArcGIS Server? The ArcGIS Server Installation and Startup service* provides on-site installation and configuration support for ArcGIS Server software on customer-provided hardware servers. 3 day or 4 day packages are available. If time permits, support can include technology transfer of typical uses and best practices with ArcGIS Server software from the PriorIT Consulting, LLC consultant’s toolbox.


Looking for support with Installing and configuring the ArcGIS for Server Image Extension? The ArcGIS for Server Image Extension Installation and Startup service* provides on-site installation and configuration support for ArcGIS for Server Image Extension software on customer-provided hardware servers and reviewing existing system and storage architecture and imagery inventory. If time permits, support can include technology transfer of typical uses and best practices with Image Server from the PriorIT Consulting, LLC consultant’s toolbox.

Want to explore Cloud computing? The ArcGIS for Server Amazon Cloud Installation and Startup service* provides on-site installation, configuration support and technology transfer on a number of standard topics to assist customers with getting started with ArcGIS for Amazon.  During this engagement, the consultant will cover Amazon Web Services (AWS) orientation, ArcGIS Server for Amazon Machine Image (AMI) instance setup and configuration, and set up sample data and services.

Looking for support with Installing and configuring the Portal for ArcGIS? The Portal for ArcGIS Installation and Startup service* provides on-site installation and configuration support for Portal for ArcGIS Server software on customer-provided hardware servers and reviewing existing system and storage architecture and imagery inventory. If time permits, support can include technology transfer of typical uses and best practices with Portal for ArcGIS from the PriorIT Consulting, LLC consultant’s toolbox.  High-availability and fault-tolerant installation is also available.


The ArcGIS Online Installation and Startup service* delivers a solid strategy along with web maps, apps, and knowledge transfer enabling your team to become self-sufficient with ArcGIS Online. By the end of the ArcGIS Online Jumpstart, you will be able to create insightful interactive maps and apps, share them within your organization, and gain maximum insight into your data.



Need help with ArcGIS in a Citrix environment? With the ArcGIS Citrix Consulting service, a specialist will provide assistance with troubleshooting, investigate errors, apply best practices for ArcGIS, discuss findings, and provide recommendations specific to your system environment.


Need help with geodatabases or ArcSDE? The Geodatabase Consulting service provides consulting on topics such as upgrading or migrating geodatabases, RDBMS configuration, Very Large Databases (VLD) support, design, organization, versioning, replication, and best practices for geodatabase deployment. A report may be provided following the consulting activity according to customer needs.



Looking for guidance on ArcGIS Server? ArcGIS Server Consulting service will examine your existing ArcGIS Server configuration, discuss best practices, workflows, and data dependencies. Assistance can be provided remotely or on-site according to customer needs.



The intent of this activity is to assess the current, intermediate, and target reference architectures for the GIS and define a GIS security framework that aligns GIS security with business requirements.  This service will review the current and target requirements for security, workflows and business rules, with a brief review of performance, availability, capacity, business continuity, disaster recovery and support requirements in as much as they are influenced by the security requirements.



Is your GIS system ready for the volume of users in production? The Performance and Scalability Testing service provides test plan development, system configuration validation, testing scripts, and test execution to measure precisely how workflows perform and scale under load. Performance metrics such as response time, throughput, and resource utilization including CPU, memory, disk I/O, and network bandwidth, are monitored and collected. A testing report is provided following the on-site visit.



The Heavy Performance and Scalability Testing service provides up to one hundred and twenty four (124) hours of technical consulting support, including test plan development, travel and report preparation time to conduct performance and scalability testing.  It is envisioned that consulting support will focus on performance and scalability testing of ArcGIS Desktop, ArcGIS for Server, Database Server and Production Line Tool Set (PLTS) in a test environment at the customer’s location.  A testing report is provided following the on-site visit.



Need a custom workshop or presentation? The Technology Transfer service focuses on disseminating knowledge in new solutions, technologies, and findings not covered by product documentation. Topics may build upon currently available publications, White Papers, or explore new areas according to customer needs.



Doing development or testing projects? Large strategic projects managed by GIS Professionals use complex development and test environments.  The Project System Administration service will maintain and operate a computer system and/or network and provides required change control and system administration to ensure effective project development and testing.



The System Tools Training service provides separate training classes for the following System Tools:

•    System Designer - comprehensive tool for designing and capacity planning of GIS solutions

•    System Test for Desktop - A performance and load testing tool specifically designed for testing ArcGIS for Desktop application.

•    System Test for the Web - A performance and load testing tool specifically designed for testing GIS services and applications.

•    System Monitor 2 - System Monitor 2 is a tool for monitoring and analyzing your enterprise GIS system.

These classes offer both beginning and advanced training into understanding each of these tools and how to use them effectively within your organization during the phases of your enterprise GIS operations.



The System Designer, System Test and System Monitor 2 classes can also be combined into one specific training class that focuses on teaching you a basic understanding of how to use them effectively within your organization during the phases of your enterprise GIS operations.



The Custom Services allows a customer to put together several of the other services into one service.  This one service can then be customized to fit the customer’s requirements.  This service is especially useful for those customers who are in need of deploying a pilot test environment and want to take advantage of pilot deployment, test plan development, system tools training, testing and performance tuning as a consolidated customer service.


PriorIT Consulting, LLC recommends taking advantage of the remote support service package to help you maintain successfully your software installations and startups. Remote support service package normally provides hours towards email and phone support and can be customized to fit your requirements and based on your software installations and startups. The remote support service package will also provide the following:

•    General support for software installations and startups.

•    Support on identifying issues and concerns and recommendations to address them.

•    Recommendations on maintaining your software installations and startups.

•    Reference material to help you support and maintain your software installations and startups.

These classes offer both beginning and advanced training into understanding each of these tools and how to use them effectively within your organization during the phases of your enterprise GIS operations.


*Note:

With all Software Installation and Startup Service Packages, you work right along side a PriorIT Consulting, LLC service professional that trains you on the installation and startup of GIS software applications. You will also learn about how to best configure and implement recommended best practices for these installations. You will also discuss the best way to maintain these installations successfully both from an IT and GIS perspective. Software Installation and Startup will also provide the following:

•    A review of your current infrastructure that will be used to make sure that it is sufficient and meets the GIS software application installation requirements.

•    Hands-on software installation support and training.guidance for configuration and best practice implementation.

•    Recommendations for configuration and best practice implementation.

•    Next steps to be done after successfully installing and starting up your GIS software applications.

Answer to FAQ's

To request:
•    answers to any questions about any of the above services
•    a full description of any of the above services
•    additional information about any of the above services
•    a conference call to discuss any of the above services
•    a proposal for any of the above services
•    schedule any of the above services
•    availability of staff for any of the above services

Please contact us if you would like further information on the services above, like to talk with us or would like to request a service.  We would be happy to support you.  We look forward to working with you and thank you very much for your consideration.

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